Operations

FAQs

Q: I work after the building’s normal hours, how do I request lighting, heating and/or air conditioning?
A: Your office has a person who has been authorized by your organization to submit these types of requests. Please make these requests through this person - typically your company’s facility management group or office manager.

Q: How do I request a service call?
A: The best way to ensure timely service is to have the designated person in your office enter your request in our Angus Work Order System. Should you not have a designated person, please contact Sherice Patten, the building’s Customer Service Coordinator either at 312.964.9130 or Sherice.Patten@piedmontreit.com, so she can set up the appropriate person in the system.

Q: What do I do when my office is too cold or too hot?
A: The best way to ensure timely service is to have the designated person in your office enter your request in our Angus Work Order System. Should you not have a designated person, please contact Sherice Patten, the building’s Customer Service Coordinator either at 312.964.9130 or Sherice.Patten@piedmontreit.com, so she can set up the appropriate person in the system.

Q: Can I bike to work?
A: Yes, you can bike to work. Bike parking is provided in the building’s secured, private garage on a first-come first-served basis and costs $120 per year. However, you must first complete the Bike Agreement Form found on the Forms tab on the portal’s home page. Once this form is completed, please bring to the Management Office.

Q: Where can I park?
A: The building only has a small private garage. However, there is public parking on Dearborn Street and Lake Street - immediately to the south of the building. The garage is managed by Interpark who can be contacted at: 312.368.9090.

Q: Where can I smoke?
A: Smoking is prohibited in the building. You may smoke outside the building as long as you are 25 feet from any entrance.

Q: Can I bring in a space heater?
A: You may not bring a space heater to work. Space heaters are in violation of fire code.

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